Privacy Policy

IntroductionOur Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform. We want to be transparent about what information we gather, why we need it, and how we safeguard it.

Purpose of the Privacy PolicyThis policy aims to inform you about your rights regarding your personal data and how we handle it. By using our services, you acknowledge that you have read and accepted this policy.

Scope of ApplicationOur Privacy Policy applies to all users who access our platform, including those who register for an account or use our services without registering. Using our platform implies that you agree to the terms outlined in this policy.

Consent ClauseBy accessing and using our site and services, you consent to the practices described in this Privacy Policy. We will not process your personal data without your consent.

Data We CollectWe collect various types of data for different purposes:

• Personal Information:• Name• Email address• Date of birth• Address• Other information voluntarily provided

• Account Info:• Username• Password (hashed)• Payment details (for deposits and withdrawals)

• Technical Data:• Device information (browser type, operating system, device ID)• IP address• Cookies (explained below)

• Usage Data:• Site activity logs• Login history• Game interactions

How We Use Your DataWe use your data for the following purposes:

• Creating and managing accounts to ensure security and functionality.

• Processing deposits and withdrawals, which involves sharing payment details with third-party processors.

• Providing customer support by addressing queries and resolving issues.

• Monitoring bonus eligibility and responsible gambling practices to ensure a safe gaming environment.

• Improving our site through data analysis and personalizing the user experience based on preferences.

• Fulfilling legal and regulatory obligations, such as anti-money laundering checks.

Cookies and TrackingWe use cookies for:

• Essential Cookies: To ensure basic functionality of the site (e.g., logging in).• Analytics Cookies: To improve our platform by understanding how users interact with it.• Marketing Cookies: For targeted advertising and promotional purposes.

Users can manage or disable cookies through their browser settings. Please note that disabling all cookies may impact your experience on our site.

Legal Basis for ProcessingWe process user data under the following legal grounds:

• Contractual necessity: To provide services as agreed upon by the user.• Legal obligations: Compliance with anti-money laundering laws, age verification, and other regulatory requirements.• Legitimate interests: Improving the platform and enhancing user experience based on collected data.• User consent: For specific purposes where consent is necessary (e.g., marketing communications).

Data Sharing and DisclosureWe may share your personal data with:

• Payment processors to facilitate transactions.• Gaming providers for operational and technical support.

Personal data is not sold to third parties. However, disclosure may occur when legally required or if there's a legitimate interest in doing so.

Data Storage and RetentionWe keep personal data for as long as necessary:

• For the duration of your account with us plus any retention periods mandated by law.• Criteria for retention include operational needs (e.g., maintaining records for tax purposes), regulatory requirements, and legal obligations.

Personal data is securely stored on our servers using industry-standard measures, including SSL encryption and access controls.

Security MeasuresWe implement various security measures to protect user data:

• Encryption: Our site uses standard SSL/TLS encryption.• Access Controls: Only authorized personnel have access to sensitive areas of the platform.• Authentication Processes: Users must authenticate their identity for certain actions.• Monitoring for Unauthorized Access: Regular checks are made to ensure the security and integrity of our systems.

Your RightsUnder data protection laws, you have:

• The right to access your personal data.• The right to update or correct any inaccuracies in your data.• The right to delete your data where it's no longer necessary for its original purpose.• The right to withdraw consent at any time, including objecting to processing based on legitimate interests.

To exercise these rights, please contact our customer support team. Please note that some restrictions may apply (e.g., when there are ongoing legal proceedings).

International Data TransfersWe may transfer personal data outside the user's country or EEA for:

• Payment processing• Gaming operations

These transfers occur under Standard Contractual Clauses (SCCs) to ensure adequate safeguards.

Third-Party ServicesExternal links and services have their own privacy policies. Wilderbet Casino is not responsible for external content, and users should review these policies before accessing third-party services.

Policy UpdatesOur Privacy Policy may change over time. When we make significant updates, you'll be notified via email or a prominent notice on our site. Continued use of the platform after policy changes means acceptance of the updated terms.

If you have any questions about this Privacy Policy, please contact our customer support team.